Recent Posts

How To Deal With Category 3 Water Damage

5/28/2021 (Permalink)

sewage backup in a toilet Backed up toilet.

An event such as a flood or sewage problem can cause water damage issues to your commercial building in Georgetown, TX. It's important to be prepared for water damage to your building and to know what steps to take to keep yourself, your employees and your building safe. The first thing to do if you have water damage is to understand what category it is. Depending on whether it is category 1, category 2 or category 3, restoration and mitigation processes will be different. If you have category 3 or black water, here are some tips to mitigate damages as quickly as possible.

What Is Category 3 Water?

Category 3, also known as black water, has the highest level of contamination. It may be contaminated with bacteria and microorganisms, and therefore requires the highest level of care when dealing with it. Your building may have category 3 water damage if it has:

  • Sewage issues, such as a backed-up toilet or sinks
  • Standing water from a natural disaster, such as a flood
  • Pipe malfunctions, such as a pipe burst

What To Do If Your Building Has Black Water
No matter which type of water damage you have, it's always important to call in a professional water restoration company to help the restoration process, but it's especially important if you have category 3 water damage. Only professionals should deal with removing contaminated water and mitigating damages from this type of water damage. A restoration company will come with the proper personal protective equipment and thorough safety procedures to ensure that everyone is safe while helping mitigated damages.

How To Restore Your Building
After a restoration company has mitigated damages, you may begin the restoration process. The restoration process can include sanitization and removal of any items affected by the water damage.
After your commercial building has completed the restoration process, you can bring building residents back in and resume normal operations.

Tips for Ridding Your Home of Mold Odors

5/28/2021 (Permalink)

Black mold growth on white wall. Mold damage Mold damage in Florence, TX.

Mold Removal

You walk into your house in Florence, TX, and immediately a musty smell hits you. You may not know exactly where the mold growth is, but that telltale mycotoxin odor means you know it's lurking somewhere in your home. There are several steps you must take to get rid of the fungus and the stench it leaves behind.

Locate Source
The first step in eliminating musty odor is finding the mold that's causing it. If you can't see it on any exposed surfaces, there are other places you can look:

  • Inside cabinets
  • Under sinks
  • Behind toilets
  • In bathroom grout
  • On food

Even after a detailed search, you may still not be able to find the mold growth in your home. If you cannot see where the odor is coming from, a mold test conducted by a certified environmental hygienist can reveal not only the affected area but the type of mold and extent of the concentration.

Clean Thoroughly
Throwing out moldy items can alleviate some of the mycotoxin smell. If you want to salvage the things that have mold or mildew on them, though, you must have them cleaned well. Thorough mold cleanup involves more than just wiping down the surfaces where you see the growth. Mold remediation experts ensure that they not only take care of the mold you can see but also mitigate the damage underneath. If there is a lingering smell, an air purifier with a HEPA filter can remove the remaining odor from the air.

Prevent Future Growth
After you have gotten rid of the mold, you don't want it to return. Use a dehumidifier to lower the amount of moisture in the air. Ceiling fans or other air circulation methods can also help maintain a drier home that is less conducive to mold growth. Once you solve the problem, you can prevent it from recurring.
If you notice a mycotoxin odor in your home, you must get rid of the mold growth that's causing it before it will dispel. Through proper cleanup and air filtration, your home can go back to smelling like it's supposed to smell.

A Basic Guide To Treating Burns at the Office

4/24/2021 (Permalink)

First Aid Training - Burn injury. First aid course. Know how to respond if someone gets burned.

How To React If Someone In Your Office Experiences A Burn

When an uncontrolled blaze breaks out, the fire damage that results is a minor concern in comparison with someone being injured. The structural impact of fires in Serenada, TX, may be able to be mended by a team of commercial restoration professionals, whereas a co-worker's life is irreplaceable. 

Major Versus Minor Burns
First, you must determine the severity of the injury to administer the appropriate level of burn first aid. Minor burns are characterized by:

  • Blisters
  • Redness
  • Sizes no larger than 3 inches in diameter

Major burns feature:

  • Dryness
  • Leathery qualities
  • Brown, black or white discoloration
  • Sizes larger than 3 inches in diameter

Move the patient away from any fire damage to avoid the risk of further injury before making your assessment.

Minor Burn Treatment
Follow these first aid procedures if you determine the burn to be superficial. Remove jewelry before swelling occurs. Run cool water over the affected area or apply a wet compress. After the pain has subsided, apply a burn cream and then wrap the harmed surface with sterile gauze. Do so loosely, making sure there is no tightness and air can flow underneath. Administer an OTC pain reliever such as Tylenol or Advil.

Major Burn Treatment
Prepare major burn victims before professional assistance arrives. Check that the individual is still breathing. If not, administer CPR immediately. As with minor burns, accessories should be quickly taken off. Place a clean cloth or a moist bandage over the burned flesh. Elevate the burn zone above heart level and watch for signs of shock. Make note of and write down your observations. Inform those providing medical treatment of everything you've seen.
Fire damage extends beyond charred walls and seared office equipment. In worst-case scenarios, blazes threaten the lives of employees. Know how to respond if someone working by your side ever gets burned.

Flood Features To Look For When for Buying a Commercial Property

4/10/2021 (Permalink)

Excavation contractor using a track excavator during the installation of a new large block retaining wall at a new commercial Construction on a retaining wall.

Flood Prevention Measure

A lot goes into planning for flood prevention. Whether you are purchasing a building or having one built, it is important to take a close look at what can help keep the water back in the event of a flood.

Areas of Concern

Flooding can be a major issue for any business in Andice, TX. When building or purchasing a property, you want to look for:

  • Low lying areas
  • Bodies of water within a mile
  • Swampy areas
  • Areas that have flooded previously

Although this is not to say that other areas don't flood, it is important to be prepared no matter where your business is located. Otherwise, you might need the services of a flood cleaning company.

Retaining Walls
Retaining walls are usually built around levees, lakes, retention ponds and other smaller bodies of water. They are higher than the water at a normal level and allow the body of water to fill when it floods.

Flood Plain Planning
If your business is on or near a flood plain, it is a good idea to check to see what the city plan is for the area. They should have a plan in place or already instituted. Also, make sure they have flood prevention in mind when they issue building permits that might block natural water drainage.

Coastal Defense Walls
If you are near the ocean or other large body of water, you should look for coastal defense walls. This could be concrete blocks or sandbags placed in strategic areas to help prevent tidal flooding. This is particularly important because saltwater flood cleaning is much more difficult than freshwater.

Sand Dunes and Vegetation
Some places have natural or artificial dunes that help protect property from tidal flooding. Natural barriers often work best for preventing tidal surges, waves and incursion.
No matter where you are, flood prevention should be a factor in building or purchasing a commercial property. Checking for or implementing these measures can save you both time and money later on.

Special Techniques To Protect Your Home From Fire

3/18/2021 (Permalink)

Damaged walls after a kitchen grease fire Kitchen fire in a Florence, TX.

Common Causes Of House Fires

Fires happen in homes for many reasons. The six most common causes of house fires are as follows:

  • Cooking
  • Heating appliances
  • Electrical
  • Smoking
  • Candles
  • Chemicals

If your home in Florence, TX, has a washer and dryer, you could experience a lint fire. Because lint is an easily combustible material and because your dryer generates heat, this is a combination that should be monitored. Lint can buildup in several places. The first spot is the lint trap, which should be cleaned out after each use. You should also occasionally rinse down this sheet of plastic as well as vacuum out the vent.

More Advanced Cleaning of the Dryer
A second spot to clean is the hose at the back of the dryer. This area should be looked at regularly to reduce the chances of a dryer fire. In many new models, a sensor will indicate if there is too much lint present; this sensor might not even allow you to operate your machine in these conditions. Every now and then, you will want to undertake complete cleaning of your appliance to protect against a lint fire. This involves removing the back panel of the appliance. For safety, you should unplug the dryer from the power source. Once the back panel is removed, look for the accumulation of lint and remove it manually or with a vacuum.

Other Methods of Preventing Fire Damage
It is important to install working fire alarms throughout your home. Regular monitoring of any space heaters in use is always important. The use of candles in the home should be limited to adults, and candles should never be left to burn unsupervised. If you do experience a fire, a quality fire restoration company can minimize damages to your home through quick and efficient actions. Avoiding a lint fire and other dangers can be accomplished through a combination of common sense and preventative maintenance.

Is Your Carpet Salvageable After a Pipe Break?

3/9/2021 (Permalink)

Standing water on carpet Water damage to carpet in Georgetown, TX.

A pipe break could require significant restoration efforts when water spreads across your home's floors in Georgetown, TX. When water soaks your carpet, you may wonder if you should try to salvage or replace it. Your decision may depend on the following factors.

Insufficient Drying Measures

Homeowners attempting to dry their water-soaked floor coverings may find the following efforts are insufficient and may even spread contaminants:

  • Blotting with towels
  • Sprinkling baking soda over wet areas
  • Applying heat with a hairdryer
  • Running fans without opening windows

Opening windows and running dehumidifiers can help, but a flood restoration company's services are critical. Professionals can quickly and efficiently apply water extraction and sanitization methods, using powerful tools to prevent mold formation.

Exposure Time
The longer a carpet remains wet after a pipe break, the higher the probability that it will not be salvageable. Even the cleanest water can become unsanitary as it remains in the fibers. Quickly lowering the overall humidity level of a room can prevent mold spores from penetrating the air and compromising the furnishings within it. Still, it is prudent to contact a professional drying service immediately following a flood to prevent further damage.

Underlying Floor Condition
Floors and paddings that remain wet can lead to the growth of mold spores that can quickly penetrate the fibers of coverings sitting over them. Removing and replacing flooring before returning carpeting may be necessary depending upon its materials and how readily they absorb moisture.

Choosing To Replace
Replacing a water-soaked carpet can be the best decision, especially if mitigation efforts were delayed. Sometimes the fastest efforts to dry can't prevent or entirely remove bacteria, mold and other contaminants, so removal and replacement is the only option.
If you need help deciding if your rugs and other belongings are salvageable after a flood from a pipe break at your home, a professional disaster recovery service can assist and advise.

Here to Help After The Winter Storm

3/1/2021 (Permalink)

green SERVPRO semi trucks At SERVPRO Team Jones, we are no strangers of disaster.

The chain of events that began the week before Valentine’s Day has been a never-before-seen national disaster. The ice and snow that quickly piled up, the subzero temperatures that marched in with it, as well as the 50-60 mph winds across many states paralyzed daily life. All in all, 150 million people in 25 states, in a 2000 mile stretch from southern Texas to northern Maine were affected. Over 5 million people were without power, along with hundreds of thousands without water, sewer and natural gas including many of our own teammates.

At SERVPRO Team Jones, we are no strangers of disaster and over the last 15 years our Large Loss Disaster Recovery Team has traveled coast to coast helping those in need. This time around, it was OUR backyard and OUR neighbors who needed the help. With over 30,000 calls in the last two weeks for disaster cleanup, SERVPRO has hundreds of crews from across the country that are leaving their home states to help. Many of these men and women spent months away from their families and friends recently helping our friends on the Gulf Coast.

While the heavy snow and ice did delay many of these crews from being able to hit the road, as well as most trucking services ceasing operations, reinforcements are still coming in daily to help. As neighbors, we’d like to ask for your patience and understanding as our disaster recovery crews are working 7 days a week to put our community back together one building and one family at a time. Many of these crews are working 14-16 hours a day but their relentless servant hearts won’t let them give up on you.

We’re human- we’re going to make mistakes, we’re going to drop the ball sometimes and in a disaster this widespread we won’t be able to make it to every single loss as quickly as we want to. We will keep trying, we will keep working, we will keep drying, disinfecting, cleaning and restoring. It is what we do – it’s how we’re made – it’s what makes us tick.

If you happen to see one of those bright green SERVPRO trucks from here or from out of town– give them a wave. These real-life heroes are trying their best for you. A little smile or a wave is great encouragement to all those that left their friends and families behind to answer your calls for help. Thank you for understanding, thank you for trusting in us and thank you for believing in us.

Vendor Standards Ensure Quality, Professionalism

2/18/2021 (Permalink)

A man with his back turned providing training to staff. Our technicians undergo extensive restoration training and certification through an IICRC-approved school.

As an insurance agent, you want to deliver the best service possible for clients. When extensive damage in a commercial property in Serenada, TX, means needing the help of a fire, water and mold restoration company, you and your client deserve high-quality professionalism. When a company has an established vendor program, it provides peace of mind that the claims and restoration process will be done right.

High Standards

As a provider with more than 1,700 franchises in the United States and Canada, SERVPRO is dedicated to only having professionals that are thoroughly trained and certified. Every franchise employee completes certification courses, including:

  • Crew training
  • Fire restoration
  • Water restoration
  • Cleaning upholstery and carpet

To become a new franchisee, the owner must complete a 15-day program at corporate. It is designed to cover all types of restoration, as well as mold mitigation. Ongoing training includes e-courses and IICRC-specific training. There are also opportunities for insurance professionals to partake in credit or noncredit courses related to the restoration industry.
Franchises that wish to become part of the national accounts must adhere to 21 guidelines and complete annual compliance checks. These guidelines include a background check on every technician and all insurance requirements are up to date. For an insurance agent, that means confidence that all the people doing the work can be trusted and all industry standards will be met.

Easing the Claim Process
Along with high standards for the job being done, all the work behind the scenes is imperative to a smooth claim. An online claims center provides up-to-date information vital for success. It includes a complete job file, estimate details, associated paperwork, pending and completed jobs, performance data, and much more.
The role of an insurance agent requires delicately balancing the client’s needs and minimizing costs. Counting on a professional who adheres to the highest standards helps make every step of the process easier.

What You Need To Know About Fire Sprinklers Accidentally Discharging

2/10/2021 (Permalink)

Active fire sprinkler Fire sprinkler accidentally discharge.

One of the most common concerns among business owners is that their fire sprinklers will accidentally discharge. While this really does happen, the chance of it occurring in your business is low. However, it is still important to know why this happens and what to do if you suddenly find your building flooding because of a malfunction.

Why Do They Accidentally Discharge?

There are quite a few causes of accidental discharge and flooding that would cause you to need water remediation professionals in Andice, TX. These commonly include:

  • Overheating
  • Freezing
  • Mechanical damage
  • Corrosion
  • Sabotage

What Should You Do if This Happens?

After the flooding has been taken care of and you can reenter the building, you need to gather your system's remaining components. This is crucial because these components will be used in your insurance company's investigation to determine the cause of your accidental discharge. Once you have the pieces, contact your insurance company and alert them to the situation so that they can send an investigator to your business. Tell this person the complete history of your fire suppression system. You will need to tell them information about how it was shipped here, stored before use, and installed if you have a newer building. If you have an older system, they will want to know information about your building's conditions, maintenance routines, and any information you know about the installation of your sprinklers.
After providing the information, give the inspectors room to work. While they are conducting their investigation, it is a good idea to call a restoration company. They can help clean up the damage and restore your building to its pre-disaster condition.
Accidental discharges are rare, but they can cause a lot of water damage when they do occur. The best thing you can do is understand why they malfunction and what you need to do after this happens to seamlessly remedy the situation.

3 Common Attractions for Mold in a Restaurant

1/27/2021 (Permalink)

Frozen food in the refrigerator. Vegetables on the freezer shelves. Cover any perishable foods in a clean plastic container to prevent mold growth in the refrigerator

3 Common Attractions for Mold in a Restaurant

Mold spores are microscopic airborne particles that develop into colonies if they are given the proper conditions. It is impossible to keep mold spores out of a building in Florence, TX. Their role in nature is to decompose rotting objects, and they can cause major damage to the natural construction materials of buildings. Fungus thrives when given the conditions of:

  • Warmth
  • Humidity
  • Nutrients

In a restaurant, mold growth can lead to an unnecessary amount of waste, making foods inedible. Here are three attractions for mold in a restaurant:

1. Dishwashing Stations
The dishwashing station can be a major contributor to mold, especially if the pipes or water supply lines leak. Should a leak occur and cause water damage to a wooden cabinet, mold spores will attach themselves and develop into colonies. Areas with constant water usage will also create high humidity levels. To prevent any fungus from thriving in these areas, install a central ventilation system.

2. The Refrigerator
Though the refrigerator has lower levels of humidity, it will not stop mold from growing. Cover any perishable foods in a clean plastic container to prevent mold growth in the refrigerator. If you have found mold, clean it thoroughly with a mixture of water and vinegar. Inspect any foods that were close to the area of growth for additional fungus.

3. Fruits and Vegetables
Perishable foods, such as fresh fruits and vegetables, are a common source of nutrients for fungus. Inspect any fruits and vegetables for mold before you purchase them to prevent it from spreading to your restaurant. You can salvage some of these if they have sprouted mold colonies by cutting off the parts that have begun to rot. To prevent food waste, purchase only the amount of fresh foods that you will use throughout the week.
If you have found mold growth in your restaurant, contact a mold remediation service to thoroughly clean the area. Though airborne microbial particles cannot be avoided, you can keep their growth under control with routine cleaning and maintenance.